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OPEN TO THE PUBLIC - PA
RESIDENTS & OUT OF STATE
WE DO NOT SHIP / SHOWROOM PICKUP ONLY
Fireworks by Donnora wants your shopping experience to be
as pleasant as possible. The information on this page will help
you shop at Fireworks by Donnora, our Terms and Conditions, and how to contact our customer
service department in the event you have a question or need assistance.
We have divided the information on this page into sections. Please
click on the link below to go directly to the section you need:
Notice: Due to all the regulations and
laws for different states and countries, we DO SHIP AT ALL.
Fireworks by Donnora relies on Internet technology and computer
automation to keep costs low. If you send us an email, we will respond
to it within two business days or less during our regular business
day (Monday thru Friday, 9 am to 5 pm EST). We understand your questions
are important, and we strive to provide great customer service.
You are also welcome to call us at 1-866-833-3135. However, our
phones can encounter long delays in the weeks before the July 4th
holiday season and New Years.
Terms
and Conditions
Because fireworks are a regulated product and demand adult supervision
when using them, we place specific Terms and Conditions on the sale
of our fireworks. When you buy fireworks from us, you agree to and
accept all of the Terms and Conditions set forth in this section.
- Our merchandise is sold only with the affirmation by the purchasers
that, in reselling or using fireworks, they will obey all pertinent
laws - Federal, State, County, City, and Municipality - in accordance
with the laws and regulations applicable at the point of destination.
- All merchandise is sold upon condition that Fireworks by Donnora
shall not be liable in any civil action for any arrest, accident,
or injury occasioned during the transportation, handling, storage,
sale, or use of merchandise.
- Prices are subject to change without notice.
- In the event an item is out of stock, we reserve the right to
substitute a similar item of equal or greater value.
- Pennsylvania residents must have a signed local or federal permit
to purchase fireworks to display specific fireworks and present
it at the time of purchase along with a copy of your driver's
license. Please call for permit information or download
from this web site.
- Please check your local laws and regulations regarding the purchase
of Mace.
- You must be 18 years old to purchase fireworks. By submitting
your order to Fireworks by Donnora, you certify that you are at
least 18 years of age. We require everyone to sign our Release
form found on our Order/Release document.
- Some items in this catalog may be discontinued without notice,
due to Consumer Products Safety Commission rulings.
- Purchaser assumes all risks and relieves Fireworks by Donnora
of any and all liabilities associated with the use of fireworks.
- IT'S THE LAW: NO CHILDREN under the age of SIX are allowed to
handle sparklers!
- All PA purchases must have 6% sales tax added to the total amount,
or have a tax exempt number and form filed with Fireworks by Donnora.
Other States do not have to pay sales tax.
- Pennsylvania residents must fill out a permit to purchase fireworks.
To find out how go to our Fireworks
Permit Procedure Process.
- We accept checks but they must clear the bank before processing
an order, VISA and MasterCard. For credit card orders, we require
the zip code that your card is billed to, and the three-digit
security code that is printed in the signature block on the back
of your card.
- While we have invested a considerable amount of time verifying
the data on our website, we are not responsible for errors or
omissions. If you find an error, or believe something is not clear,
call us at 1-866-833-3135 (Toll Free) or send email to
service@fireworksbydonnora.com and we will have it corrected
promptly.
- We reserve the right to modify our Terms and Conditions at any
time.
Quantity Discount
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Volume Discounts
on 1.4g Consumer Purchases
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Purchase Amount
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Discount
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$0 - $300
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List Price
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$301 - $1000
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5%
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$1001 - $2500
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10%
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$2501 - $5000
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15%
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| $5001
- $10,000 |
20% |
| Over $10,000 |
Call |
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Customer
Service
If you have questions related to ordering fireworks, handling fireworks,
specific items in our catalog, or other topics,
you have several options for resolving your problem:
- Consult the FAQs - We have a list of
Frequently Asked Questions (FAQs) on our website. Many of
your questions may be answered here.
- FAX - You can FAX questions to us at 570-833-4875. Be
sure to indicate on your page how you want us to respond to you
with the answer to your question.
- Phone - You can call us at 866-833-3135 (Toll Free).
Our customer support staff is always happy to help.
We want to be your one-stop-shop for all your fireworks needs,
and we are willing to go the extra mile to make your experience
as possible. If there is anything we can do to improve our website
or our customer service, please do not hesitate to contact
us. Let us be your fireworks store and if you like us, be sure
to
tell your friends! |
