Customer Service
Fireworks by Tony Donnora Inc. relies on Internet technology and computer automation to keep costs low. If you send us an email, we will respond to it within two business days or less during our regular business day (Monday thru Friday, 9 am to 5 pm EST). We understand your questions are important, and we strive to provide great customer service. You are also welcome to call us at 1-866-833-3135. However, our phones can encounter long delays in the weeks before the July 4th holiday season and New Years.
Customer Service
If you have questions related to ordering fireworks, handling fireworks, specific items in our catalog, or other topics, you have several options for resolving your problem:
- Consult the FAQs - We have a list of Frequently Asked Questions (FAQs) on our website. Many of your questions may be answered here.
- FAX - You can FAX questions to us at 570-833-4875. Be sure to indicate on your page how you want us to respond to you with the answer to your question.
- Phone - You can call us at 866-833-3135 (Toll Free). Our customer support staff is always happy to help.
We want to be your one-stop-shop for all your fireworks needs, and we are willing to go the extra mile to make your experience as possible. If there is anything we can do to improve our website or our customer service, please do not hesitate to contact us. Let us be your fireworks store and if you like us, be sure to